Refund & Shipping Policy
Last Updated: May 2026 (Stage 2 planned)
Applies when in-app ordering launches.
Shipping
Ships within 1–5 business days after payment confirmation (subject to stock). Tracking in order history.
Withdrawal
Within 7 days of receipt where applicable. Opened/used cosmetics may be excluded by law.
Exchange and Refund
Free for wrong or defective items. Return shipping may apply for change of mind. Contact [email protected].
Refund Timing
Refunded to original payment method within 3–10 business days after return confirmation.
Contact
Orders and refunds: [email protected] (kskincare)